Approved consumer guides
The Residential Property Agency Agreement Guide and the Residential Property Sale and Purchase Agreement Guide, approved by REA under the Real Estate Agents Act 2008, provide an introduction to the purpose, contents and usage of the two standard types of contracts used in real estate transactions. The Buying Journey Guide maps out an end-to-end overview of the home buying process.
Licensed real estate professionals are required under the Real Estate Agents Act 2008 to issue these REA approved guides to residential buyers before they sign a sale and purchase agreement and to residential sellers before they sign an agency agreement.
The guides are available in English, te reo Māori, Tongan, Korean, Samoan, Hindi, Simplified Chinese.
Licensees must provide the English version of the agency agreement guide and sale and purchase agreement guide to vendor clients and buyers. Where appropriate we encourage licensees to also provide consumers with a translated version where this will support understanding and help inform and empower consumers to confidently engage in the real estate transaction.
The buying journey guide
Our Buying Journey Guide maps out an end-to-end overview of the home buying process, and is designed to increase home buyers' knowledge of the home buying process early in their journey. The buying journey guide has been developed for licensees to hand out to home buyers at open homes. Professionally printed versions of the guides are available to order for free.
Ordering printed guides
You can order professionally printed copies of the guides and the Code of Conduct online here.
We are working with our printing and distribution partner, Bluestar. You will be taken through to their portal when placing an order.
The Sale and Purchase Agreement Guide, Agency Agreement Guide and the Code of Conduct each come in bundles of 50 and cost $48.50 which includes delivery (but excludes GST and bank fees).
Printed versions of the Buying Journey Guide are available free to order (note a maximum order quantity applies).
Getting ahead with settled.govt.nz
REA's settled.govt.nz helps guide consumers through the home buying and selling process. Settled.govt.nz provides comprehensive independent information and guidance for home buyers and sellers.
We encourage all licensees – and especially those working in the residential sector – to share settled.govt.nz or individual pages on the site with consumers (both buyers and sellers). Consumers will be better informed, make better decisions and have fewer issues, which means they make fewer complaints. Follow us on Facebook for relevant, independent consumer information on buying and selling.