Complaints and decisions
-
The complaints process
An overview of the complaints process and what to expect when you make a complaint
Find out more
-
Evidence to support a complaint
Guidance on the types of documents and other evidence to gather before you make a complaint
Find out more
-
Make your complaint
Follow this link when you are ready to submit your formal complaint about the conduct of a licensed real estate professional
Submit your complaint here
-
Decisions database
All Complaints Assessment Committee and Real Estate Agents Disciplinary Tribunal decisions are published online
Read published decisions
-
Other avenues for support
Some real estate transaction issues are outside of REA's scope but other organisations may be able to help
Find out more
-
Licensees reporting misconduct
Real estate licensees are required to report any suspected misconduct by other licensees to REA
Find out more
-
Object to a current licence application
Anyone can object to a real estate agent's licence being issued. However, you can only object on the grounds specified in section 40 of the Real Estat…
Find out more