I forgot my password
If you’ve forgotten your password, use the “forgot password” link on the licensee portal login page.
You’ll need to enter your username and an email address associated with that username. Alternatively, you can click on "Reset password by TXT instead" and enter your username and associated mobile number.
Then click the "Next prove you're really you" button. You'll be asked for your Secret PIN (if you have one) or the answers to your security questions.
Once you have completed the security check, you will be emailed a one-use password you can use to log in. You will then be prompted to update the password to one of your own choosing.
I forgot my username
If you’ve forgotten your username, use the “forgot username” link on the licensee portal login page.
You’ll need to enter an email address associated with your username. Alternatively, you can click on "Get username by TXT instead" and enter a mobile number.
Click the "Get my username" button and RealMe will send you an email or text.
Still can't log in?
If you are still having trouble with your RealMe username and/or password, please contact RealMe on 0800 664 774.
I'm getting an error message
If you receive a message that says, ‘Oops something is wrong’, please give us a call — this could be because:
- you are using a different RealMe account from the last time you logged in
- you may have used you RealMe login before, but not in the REA licensee portal.
Phone: 0800 367 7322