Renew your licence

Your real estate licence expires every 12 months. To continue to work in real estate, you need to renew it each year before it expires.

To renew your licence you need to:
  • Check the expiry date

  • Renew through the licensee portal

  • Pay your levies

  • Confirm your 20 hours of study

  • Declare you’re eligible

  • Consent to a criminal history check

  • Provide other information if you want to.

Check the expiry date

Your licence will expire if you forget to renew and pay before its current expiry date. That means you won’t be able to do any real estate work until you reapply. Your current expiry date is written on your evidence of licence certificate or you can check in the public register.

It is your responsibility to make sure you renew your licence on or before the expiry dateIf you allow your licence to expire, you may have to apply for a new licence and you may also be required to obtain new qualifications. We recommend you diarise your licence renewal date.

Check your licence expiry date on the public register here.(external link)

We'll remind you about expiry

We’ll remind you by email and text when your licence is due to expire. We’ll do this twice - 6 weeks and 2 weeks before expiry. Please keep your contact details up to date with us so you receive reminders. 

How to renew your licence

Use the licensee portal to renew your licence. If you need help, refer to the help section in the licensee portal or contact us.

We’ll process your renewal in 2–3 days, and we’ll email your new licence to you. 

Licensee portal(external link)

  • Pay your levies

    You must pay the annual levies to renew your licence. You can pay by Visa, MasterCard or bank transfer. You’ll be prompted to pay your levies as the final step of the online renewal process.

    Read about licence costs here.

    If you choose to submit your application manually, contact us for a copy of the appropriate form and we will email it to you. There is a $25 processing fee for all manual applications, renewals and suspensions.

  • Confirm your 20 hours of study

    Your 20 hours of study is continuing education. You’ll be prompted to confirm you’ve completed the previous years’ study as part of the online renewal process.

    Read more about continuing education here.

  • Declare you're eligible

    To remain eligible for a licence, you need to meet certain criteria and be a fit and proper person.

    Read more about the criteria you must meet to hold a real estate licence here.

    It’s your legal responsibility to declare anything that could affect your eligibility. You’ll be prompted to make a declaration as part of the online renewal process. Please declare any and all convictions and pending charges, including traffic offences.

    You don’t need to tell us about any complaints being considered by a Complaints Assessment Committee or the Real Estate Agents Disciplinary Tribunal. If you’ve been disciplined because of a complaint, you do need to tell us if you still owe any costs or fines or if you’ve failed to comply with an order.

    Please declare everything you think might affect our decision to renew your licence.

    We may ask you for more information. or we may ask other people for information. If we do this, we’ll tell you first, and your licence will remain active until we learn more.

    If you’re not sure whether you need to declare something, call us on 0800 367 7322.

  • Consent to a criminal history check

    You need to consent to a criminal history check so we can ask the New Zealand Police for information about your criminal history. You’ll be prompted to give consent as part of the online renewal process.

  • Provide other information if you want to

    We collect information to help us better understand and support you and others in the industry.

    The more we know about you, the better we can provide relevant information. You can choose to give us information about your ethnicity, the languages you speak and type of real estate work you do (residential, rural or commercial).

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