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The Real Estate Authority

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1. Buyers and sellers
Buyers and sellers

1. Guidance for home buyers and sellers

2. Find an agent

3. Ask a question or make a complaint

4. Read our guides
1. Real estate professionals
Real estate professionals

1. Apply for your licence

1. Apply for your licence

Apply for your licence

Criteria you must meet to work in real estate

Qualifications to work in real estate

How much your licence costs

If you have an Australian real estate licence or registration

The licensee portal

2. Manage your licence

2. Manage your licence

Manage your licence

Renew your licence

Update your details

Suspend or revive your licence

Surrender your licence

3. What you need to know

3. What you need to know

Agency agreements

Standard clauses for residential and rural agency agreements

Conflict of interest

Marketing

Compliance information

Topics of interest

4. Education and obligations

4. Education and obligations

1. Continuing education

1. Continuing education

1. Continuing education

2. Verifiable education

3. Non-verifiable education

4. Approved education providers

Guides for buyers and sellers

The Code of Conduct

Supervision standard

Supervising new salespersons

5. Disclosure

5. Disclosure

Sharing information

Natural disaster damage

Sensitive issues

Weather-tightness issues

Methamphetamine disclosure

6. Trust accounts

7. Trust accounts

Trust accounts

Trust accounts for auditors

Closing trust accounts or making them inactive

7. Complaints and objections

8. Complaints and objections

1. Complaints

1. Complaints

1. If a complaint is made about your behaviour

2. If compliance advice or mediation is recommended

3. If a complaint is referred to a Complaints Assessment Committee

4. If charges are laid with the Real Estate Agents Disciplinary Tribunal

Objecting to a licence

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Ask a question or make a complaint
Buyers and sellers
The Real Estate Authority is responsible for answering questions and dealing with complaints about licensed real estate agents.
The Code of Conduct
Real estate professionals
The Code of Professional Conduct and Client Care sets out the standard of professional conduct and client care required of agents, branch managers and salespersons.
Find an agent
Buyers and sellers
We maintain a public register of licensed agents, branch managers, salespeople and companies (licensees).

Regulating the real estate industry, increasing professionalism and consumer protection.

Search the public register

Find out about an agent
Manage your licence

Log in to the licensee portal
Apply for your licence

You must be licensed to do real estate work in New Zealand

Guiding Kiwis through home buying and selling.

Visit settled.govt.nz for more information

Visit settled.govt.nz

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0800 367 732

Level 10 The Todd Building
95 Customhouse Quay
Wellington 6011

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Real Estate Authority

New Zealand Government