Making a complaint

  • The complaints process

    An overview of the complaint process and what to expect when you make a complaint

  • Evidence to support a complaint

    Guidance on the types of documents and other evidence to gather before you make a complaint

  • Submit a complaint

    Follow this link when you are ready to make a formal complaint about the conduct of a licensed real estate professional

  • Decisions database

    All Complaints Assessment Committee and Real Estate Agents Disciplinary Tribunal decisions are published online

  • Other avenues for support

    Some real estate transaction issues are outside of REA's scope but other organisations may be able to help