Contact us

Let us know how we can help.

Freephone: 0800 367 732 (NZ only) or +64 (04) 471 8930


Mail: PO Box 25371, Featherston Street, Wellington 6146

Courier: Level 10, The Todd Building, 95 Customhouse Quay, Wellington 6011

Contact us forms:

For licensees   

For consumers

Read about making a complaint and find our complaint form here.

If you are not sure whether to make a complaint or want to know more about how to do this please ring us on either of the numbers above and we'll talk you through your options.

Business hours:

Monday to Friday: 8.30am to 5.00pm

Our offices are closed from Monday 24 December 2018 and will reopen on Monday 7 January 2019. Best wishes for the holiday season.


Read our privacy statement.

Questions about RealMe

If you are having trouble with your RealMe username and/or password, please contact RealMe on 0800 664 774. RealMe is managed by the Department of Internal Affairs. REA cannot help with questions about your RealMe access.

Questions about your landlord or property manager?

If you are a tenant and are having issues with your landlord or property manager, please contact Tenancy Services on 0800 836 262. The Real Estate Authority deals mainly with issues involving the buying and selling of property.