REA is upgrading the licensee portal and public register
This page contains important information on the upgrade of REA’s Licensee Portal and Public Register. It will be updated as more details become available.
As at 21 August 2025
What you need to know
- REA is upgrading the licensee portal and public register, and changes are planned for October 2025.
- The licensee portal will be unavailable for a short period in October 2025 while we make the upgrades, and during that time only manual processing will be available. We will confirm the dates the portal will be offline soon.
- Licensees due to renew their licence or pay their annual suspension fee in October 2025 will receive information on what to do in their renewal and reminder emails from REA. We encourage licensees to renew or pay their fees early.
- Once the upgrades have been completed, you will receive a personal invitation link by email that you must use for your first login to access your licence details.
What is being upgraded?
Both the licensee portal(external link) and public register(external link) are being upgraded. The licensee portal allows for efficient online management of licences, including applying for new licenses, renewals, suspensions, and updating personal details.
The public register enables licensees and consumers to search for licensed real estate professionals and companies. It identifies active licensees and provides information on any upheld complaints within the past three years.
Licensee portal will be unavailable for a short period in October 2025
The licensee portal will be unavailable for a short period in October 2025 while we make the upgrades, and only manual processes and applications will be available during this time. If you are due to renew your licence, or pay your annual suspension fee, in October 2025, we strongly encourage you to do so early.
The public register will still be available but current up to the date the licensee portal goes offline.
Personalised invitation link to the upgraded licensee portal
Once we have upgraded the licensee portal, we will send you a personalised invitation link via email that you must use for your first login and to activate your licence details correctly in the new system. This link is personal to you and must not be transferred. We will provide more information about what you need to do closer to the time.
REA Portal Upgrade News
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Further editions to come
Any feedback or questions
Please email us at licensing@rea.govt.nz.