REA has upgraded the licensee portal and public register
This page contains important information on the upgrade of REA’s Licensee Portal and Public Register in 2025.
As at 4 December 2025
What you need to know
- REA has now emailed all licensees with a personalised link to access the upgraded licensee portal for the first time.
- It is important that all licensees use the personalised link to access the portal before 23 December 2025.
- The email comes from donotforward@rea.govt.nz and is valid for up to 21 days.
- You must use your personalised link to access your details in the upgraded portal for the first-time.
- This link is unique to you and your licence. You must not share your link with anyone. You must not forward it to your administrator.
- If you do not have a personalised link, or it expires, please email licensing@rea.govt.nz.
- After clicking on your personalised link, you will go through the Real Me login process to verify your identity and activate your licence details.
- If you haven’t used Real Me recently, please ensure it is up-to-date and that you know your password before clicking on your personalised link from REA. You can check your Real Me details at www.realme.govt.nz(external link)
- Once you have used your personalised link to activate your details in the upgraded portal, if you cannot see your information in the portal, please contact licensing@rea.got.nz
- After activating your details in the upgraded portal, you can use the usual log-in process for future visits to the portal.
- Please also view the how-to videos below on accessing the portal with your personalised link for the first-time and renewing your licence in the upgraded portal.
Known issues we are working on
Uploading of tax invoices/receipts have been suspended in the upgraded portal while we make some adjustments. Tax invoices/receipts will be uploaded once the issue is resolved.
If you have made a payment and need a tax invoice/receipt immediately, please contact us.
REA Portal Upgrade News and CE Video Messages
Newsletters
- REA Portal Upgrade News #1 – 21 August 2025(external link)
- REA Portal Upgrade News #2 - 24 October 2025(external link)
- Read Portal Upgrade News #3 - 7 November 2025(external link)
- Read Portal Upgrade News #4 - 21 November 2025(external link)
- Read Portal Upgrade News #5 - 28 November 2025(external link)
- Read Portal Upgrade News #6 - 4 December 2025(external link)
Video messages from REA's Chief Executive, Belinda Moffat:
-
- 28 November - view a message about the completed upgrades from REA's Chief Executive, Belinda Moffat here(external link)
- 7 November - view a message about the upgrades from REA's Chief Executive, Belinda Moffat here (external link)
- 24 October - view a message about the upgrades from REA’s Chief Executive, Belinda Moffat, here(external link)
Any feedback or questions
Please email us at licensing@rea.govt.nz. Note: that we are currently experiencing high email and call volumes so we appreciate your patience during this period and will respond to you as soon as we can.