REA has upgraded the licensee portal and public register

• REA has now emailed all licensees with a personalised link to access the upgraded licensee portal for the first time. 
• It is important that all licensees use the personalised link to access the portal before 23 December 2025.
• The email comes from donotforward@rea.govt.nz and is valid for up to 21 days.
• You must use your personalised link to access your details in the upgraded portal for the first-time.
• This link is unique to you and your licence. You must not share your link with anyone. You must not forward it to your administrator.
• If you do not have a personalised link, or it expires, please email licensing@rea.govt.nz.
• After clicking on your personalised link, you will go through the Real Me login process to verify your identity and activate your licence details.
• If you haven’t used Real Me recently, please ensure it is up-to-date and that you know your password before clicking on your personalised link from REA. You can check your Real Me details at www.realme.govt.nz(external link)
• Once you have used your personalised link to activate your details in the upgraded portal, if you cannot see your information in the portal, please contact licensing@rea.got.nz
• After activating your details in the upgraded portal, you can use the usual log-in process for future visits to the portal.
• Please also view the how-to videos below on accessing the portal with your personalised link for the first-time and renewing your licence in the upgraded portal.

How-to use your personalised link to access REA's upgraded portal for the first time.(external link)

How-to renew your licence in REA's upgraded portal(external link).

Uploading of tax invoices/receipts have been suspended in the upgraded portal while we make some adjustments. Tax invoices/receipts will be uploaded once the issue is resolved. 

If you have made a payment and need a tax invoice/receipt immediately, please contact us.